Education
The Grady Company offers standard and customized programs covering topics such as mastering challenging conversations, collaborative decision-making, delivering difficult news, delivering performance reviews, communicating with customers, managing difficult emotions, and team communication. Our programs range from small-group tutorials for six or eight participants to multi-day workshops for groups of 100 or more.
Our educational offerings consistently garner top ratings from participants because:
- We teach practical techniques that participants apply immediately to their own, real-life conversations and conflicts.
- We appeal to every style of learner by mixing lecture, discussion, experiential learning, role play, case study and demonstration.
- Our instructors are deeply skilled, flexible, and engaging. Their genuine concern for participants creates a safe learning environment.
- We continue the learning beyond the classroom. Group coaching, telephone coaching and email reminders are among the techniques we use to extend the learning that begins in our workshops.